Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

Oakheartstudios does not expose your personal information to any third parties, excluding the US postal service in the case of your shipping address. I work closely with customers to create custom orders and personal information may be exchanged for the use of custom healing crystals and runes. No private information will be shared except exclusively with oakheartstudios designers and craftsmen.

Frequently Asked Questions

Do you accept commissions?

Absolutely! Send me details of your project idea and I will send you a quote.
Thank you!

Custom and personalized orders

I do accept custom textile orders such as cosplay pants, shirts, robes, vests, jackets, and like apparel. I do not do boots, hats, or gloves.
If you have a project in mind, send me the details with some pictures and I will get you a quote.

Thank you!

Legal imprint