The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Oakheartstudios does not expose your personal information to any third parties, excluding the US postal service in the case of your shipping address. I work closely with customers to create custom orders and personal information may be exchanged for the use of custom healing crystals and runes. No private information will be shared except exclusively with oakheartstudios designers and craftsmen.
Absolutely! Send me details of your project idea and I will send you a quote.
I do accept custom textile orders such as cosplay pants, shirts, robes, vests, jackets, and like apparel. I do not do boots, hats, or gloves.
If you have a project in mind, send me the details with some pictures and I will get you a quote.